客户会议Customer Meetings
澄清需求、管理预期并确认下一步行动。Clarify needs, manage expectations and agree on next actions.
3 MATCHING EPISODES← All topics
EP 006B2 · 27 MIN
SPEAK + LISTEN
汇报项目进展Giving a Project Progress Update
练习向客户清晰汇报已完成、正在进行、风险、依赖和下一步，避免用模糊百分比掩盖未决事项。Practise giving a clear customer update on completed work, work in progress, risks, dependencies and next steps without hiding open issues behind vague percentages.
项目交付Project DeliveryTEXT READY ↗
EP 004B2 · 27 MIN
SPEAK + LISTEN
讨论 POC 可行性验证Discussing a Proof of Concept
练习与客户确认样本、工位条件、验证范围、双方责任和验收方式，让 POC 回答明确的技术与业务问题。Practise agreeing on samples, site conditions, validation scope, responsibilities and acceptance methods so that a POC answers clear technical and business questions.
项目交付Project DeliveryTEXT READY ↗
EP 002B1+ · 25 MIN
SPEAK + LISTEN
了解客户的生产现场问题Understanding the Customer’s Production Problem
练习用结构化问题了解工位、人员动作、异常、节拍约束和客户目标，并把模糊需求转化为可验证问题。Practise structured questions about the station, operator actions, exceptions, cycle constraints and customer goals, turning a broad request into a testable problem.
客户会议Customer MeetingsTEXT READY ↗