客户会议Customer Meetings
澄清需求、管理预期并确认下一步行动。Clarify needs, manage expectations and agree on next actions.
如何应对海外客户的棘手问题How to Handle Difficult Questions from Overseas Customers
练习回应准确率、不确定性、POC、部署、价值和总体拥有成本等棘手问题，并避免绝对化承诺。Practise answering difficult questions about accuracy, uncertainty, POC, deployment, value and total cost of ownership without making absolute promises.
汇报项目进展Giving a Project Progress Update
练习向客户清晰汇报已完成、正在进行、风险、依赖和下一步，避免用模糊百分比掩盖未决事项。Practise giving a clear customer update on completed work, work in progress, risks, dependencies and next steps without hiding open issues behind vague percentages.
讨论 POC 可行性验证Discussing a Proof of Concept
练习与客户确认样本、工位条件、验证范围、双方责任和验收方式，让 POC 回答明确的技术与业务问题。Practise agreeing on samples, site conditions, validation scope, responsibilities and acceptance methods so that a POC answers clear technical and business questions.
了解客户的生产现场问题Understanding the Customer’s Production Problem
练习用结构化问题了解工位、人员动作、异常、节拍约束和客户目标，并把模糊需求转化为可验证问题。Practise structured questions about the station, operator actions, exceptions, cycle constraints and customer goals, turning a broad request into a testable problem.